Refund policy

 

Return and Refund Policy

At Treverlii.co.in, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving your order. To be eligible for a return, the product must be unused, unworn, in its original condition, and returned with all original packaging, tags, and accessories.

Once we receive and inspect the returned item, we will notify you about the status of your return request. If your return is approved, the refund will be processed to your original method of payment within 7 to 10 business days. Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

Products that are damaged due to misuse, improper handling, normal wear and tear, or items returned without original packaging may not be eligible for a refund. Certain products such as customized, personalized, or final sale items may also be non-returnable.

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photographs of the issue. We will review the request and arrange a replacement or refund as applicable.

Customers may be responsible for return shipping charges unless the return is due to a damaged, defective, or incorrect item received from us.

For any questions regarding returns, refunds, or exchanges, please contact our customer support team through the contact information provided on treverlii.co.in. We are committed to resolving your concerns as quickly as possible.

Treverlii.co.in reserves the right to modify this Return and Refund Policy at any time without prior notice. Any changes will be posted on this page and will become effective immediately upon publication.